This course can be taken in three phases – overview, standard requirements for internal auditors and process owners or as a comprehensive lead auditor class. Our classes are interchangeable to allow for simple adoption of various international standards and sector-specific requirements. Each course day, as well as individual module, can be offered a la carte to meet your organization’s specific training needs. Each 8-hour class is worth 0.8 CEUs.

Day 1 – Overview

8:00am – 9:30am Module 1 – Introduction & gathering of expectations

9:45am – 11:00am Module 2 – The importance of systems

11:15am – noon Module 3 – Overview of the ISO 9001:2015 standard (part I)

Noon – 1:00pm Lunch break

1:00pm – 1:45pm Module 4 – Overview of the ISO 9001:2015 standard (part II)

2:00pm – 3:15pm Module 5 – Process design & performance evaluation

3:30pm – 5:00pm Module 6 – Must-have improvement tool

Day 2 – Overview > Internal Auditor & Process Owner

8:00am – 9:30am Module 7 – ISO 9001:2015 clause 1-4

9:45am – 11:00am Module 8 – ISO 9001:2015 clause 5-6

11:15am – noon Module 9 – ISO 9001:2015 clause 7

Noon – 1:00pm Lunch break

1:00pm – 1:45pm Module 10 – ISO 9001:2015 clause 8 (part I)

2:00pm – 3:15pm Module 11 – ISO 9001:2015 clause 8 (part II)

3:30pm – 5:00pm Module 12 – ISO 9001:2015 clause 9-10

Day 3 – Overview > Internal Auditor & Process Owner > Lead Auditor

8:00am – 9:30am Module 13 – Creating a world-class auditing program

9:45am – 11:00am Module 14 – Audit preparation for optimal results

11:15am – noon Module 15 – Process audit breakout

Noon – 1:00pm Lunch break

1:00pm – 1:45pm Module 16 – Reporting results & evaluating improvement activities

2:00pm – 3:15pm Module 17 – Closing & improving the audit cycle

3:30pm – 5:00pm Course examination